Urgent Repairs

Urgent repairs are defined as:

  • A water service not working
  • A blocked or broken lavatory system (if there is only one lavatory in the premises)
  • A serious roof leak
  • A gas leak or failure of supply
  • Water supply failure or burst pipes
  • A dangerous electrical fault or disconnection
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service or appliance provided by the landlord or agent for cooking, laundry or heating (if this is your only form of heating)
  • A serious fault in a lift or staircase in the rented premises
  • Any fault or damage that makes the rented premises unsafe or insecure

Single contact items


100% Plumbing

9428 8556




9416 4425



All Round Glass & Glazing

 9486 0266




0418 558 860

Flood/Storm Damage


13 25 00



*see below

Multiple contact itmes

Water Faults

Yarra Valley Water

13 27 62

Greater Western Water

13 44 99

South East Water

13 28 12

*If you suspect the escape of natural gas within your home, contact your gas distributor immediately. Their contact details will be on your last gas bill.